Over the years, Steam has become one of the most popular destinations for players. There are numerous Steam games that can be bought and played at a reasonable price. However, when there are so many games to choose from, you are bound to make some wrong decisions. You can refund a game on Steam if you request the refund within two weeks of purchase, and have played the game for less than two hours. In this article, we’re going to show you We’re going to show you how to refund games on steam into a step-by-step guide.
Therefore, if you have spent your money on a game that is not worth it, you can easily get a refund on Steam. Just check the entire article to know everything about it.
If you bought a game on Steam that did not meet your expectations, Steam has the policy to issue refunds. It is a simple process that involves requesting a refund through an online form. If your refund is granted, you should get your money back in 7 days. However, refunds are sometimes rejected. To avoid this, be sure to request a refund in a timely manner and have a solid reason for wanting to refund a game.
Steam Refund Policy?
Before starting the actual process, it is worth knowing whether or not you are eligible for a refund. The following is a list of requirements that you must meet in order to request a refund.
Two conditions must be met if you want to get a refund on Steam.
First, you must request a refund within 14 days of purchase. If you bought the game 15 days ago, unfortunately, you are not eligible for this process.
Second, according to Steam’s return policy, you must have played the game, for which you want to get a refund, for less than 2 hours. More and will break the rules of the refund policy and will not be eligible.
The game you wish to refund must not have been modified or transferred in any way.
As long as you follow these gentle guidelines, you will be eligible for a refund request. Now, let’s jump to the real process.
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How to refund a game on Steam
If you are eligible for a refund, follow these steps to get back your Steam money:
- Requesting Your Refund
Start by logging into your Steam account. When you are inside your Steam, click on the “Help” drop-down menu and select “Steam Support” from the options.
- Select What Help You Need
Once inside the Steam Support window, you must navigate to the “Purchases” tab. You will see a list of options and games. If the game you want to refund is at the top, click on the game; otherwise, look for the shopping tab just below.
- Choose The Game You Want To Refund
Once you click on the shopping tab, you will be directed to a list of your purchases. Who knew … Under the “Last six months of shopping” section, find the game you want to refund.
- Select The Problem
Within this section, you will receive a list of options related to the purchase of the game you wish to refund. Simply select the “I want a refund” tab again.
- Request Your Refund
On the next screen, Steam will give you two options to choose from. One will be a support option to correct any errors in the game. The other is requesting a refund. Click on “I would like to request a refund”
- Select Your Refund Type
Once you have requested your refund for the umpteenth time, you can finally select the place to which you want the refund to be returned. You can choose between your Steam wallet or your card where you bought the game. Choose which one you would like and click on the next page.
- Finalizing Your Request
You will now have the opportunity to modify anything you have requested. This page is a quick summary of your application and also a page that allows you to give some comments on why you want a refund. Choose the reason you want to receive a refund and select “Send my request”.
- Your Receipt
The next page will be a confirmation of your request. It will indicate which game you have requested to reimburse and the confirmation of your reference number and email address. At this stage, your process is complete. Now you will know how to wait for an email for the next steps.
- Receiving a Confirmation Email
Once you have requested a refund, you will be sent an email confirmation almost immediately.
This email means the completion of the refund process. You should now wait for Steam to consider your request. You will be sent an email once the consideration period ends as a result of your request.
We receive this email after a couple of hours and we also receive the money immediately.
See also: How to Share Games on Steam
Some FAQ of Steam Refund
If your refund request was approved, Steam usually takes a couple of hours to issue a refund. However, in cases of international payment methods, Steam refunds can take up to seven and maybe even more days.
There is no limit on how many times you can request a refund from Steam. However, if you are trying to abuse Steam’s refund policy, Steam may prevent you from doing so by ceasing to be eligible for future refunds.
If the recipient of the game has not redeemed the gift, you must request a refund within 14 days of purchase. You can follow the same procedure as we discussed above to get a refund on Steam.
On the other hand, if the game has been redeemed, you can still request a refund if the purchase falls within 14 days and the two-hour limit. However, the recipient of the gift has to start the refund process. After the recipient has done his part, he must follow the same Steam reimbursement process again.
If your purchase does not fall within 14 days or the two-hour limit, then you are not eligible to get a Steam refund. However, you can still submit a refund request and give an appropriate reason for your request on the form. A VALVE employee will evaluate your request, and if your reason convinces that employee, then he/she can issue a refund for the Steam game.
That’s it, the complete process of how to request a refund on Steam. It’s really easy and rarely disappoints.
We hope that the steps and frequently asked questions above have provided you with all the answers related to your query on how to reimburse a game on Steam.
If you have any questions about the process, feel free to leave a comment below and we will respond as soon as possible.